When it comes to booking hotels, is your ultimate ally. If you have questions concerning your return, please contact us at 80.From now until December 31, you can enjoy up to 8% off when you register as a member by desktop, mobile and app. Please contact the retailer where the Savannah Bee item was purchased and inquire about their exchange or return policy. If your purchase was made at one of our retail locations, please contact our Customer Experience team at 80 or email made from entities other than Savannah Bee Company are not eligible for replacement, credit or refund. We will notify you by email when your return has been processed. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company. Please allow at least 10 days from receipt of your item(s) to process your request. Fill out the required fields and print a return shipping label.Īfter receiving and inspecting the condition of your returned item(s), we will process your replacement, store credit or refund request.Attach return label to shipping box and give to your mail carrier or drop it at the USPS location nearest you.Place unopened items and proof of purchase securely in shipping box.A Customer Experience representative will contact you to provide a return shipping label.Click on Request Return and fill out required fields.Click on the order you would like to return.If your purchase was made on our website, there are two ways to initiate a return: Gift-with-purchase items are not eligible for replacement, credit or refund. Shipping charges are not refundable. You may return unopened product for replacement, store credit or refund within 30 days of purchase. We send packages to military addresses via USPS. If choosing US Postal Service, you may incur additional fees and duties. Yes, we ship to Canada. Please note: If choosing FedEx, shipping total is a landed cost and includes the price of the product, transportation fees, customs, duties, taxes, tariffs, insurance, currency conversion, crating, handling and payment fees. We offer complimentary standard shipping to one address to all orders over $150 for Contiguous United States Shipping. Simply enter your shipping address and our shopping cart will automatically calculate the rate for you. We extend our discounted carrier rates to our customers. How much does Savannah Bee charge for shipping? It is Savannah Bee Company's policy not to replace items that are lost because an incorrect address was supplied. Once a parcel has been dispatched we are unable to rectify any mistakes in the delivery address. To ensure there are no delivery delays please review your address and advise us immediately if you notice an error. Please allow 2-7 business days for ground shipments. When shipping by ground methods, shipping time will vary based on the "ship to" destination. USPS (First Class and Priority Mail): Delivers Monday through Saturday.FedEx Express (overnight or 2-day): Delivers Monday through Friday.FedEx Home (residential addresses): Delivers Tuesday through Saturday.FedEx Ground (commercial addresses): Delivers Monday through Friday.Please note delivery days for the following services: All standard United States shipping holidays apply. Orders placed on Saturday and Sunday will begin processing on Monday. Orders are processed and shipped 8:30 a.m.-4 p.m. Please contact us if you have any questions about billing, internet sales tax, or shipping.Sales tax will be applied per the regulation of your state at the point of online sale.All refunds will be processed in the form of an electronic transactional credit to the card originally used to make the online purchase. You will receive an order confirmation email which will summarize all transactional information. Your card is charged upon completion and confirmation of your online transaction.What should I know about billing and sales tax?
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